Alerts are generated when one of the configured “Metrics” have crossed a threshold that indicates an issue. These alerts are color coded with red being the most urgent and blue the least urgent.
Every time a device goes offline.UNIT NOT COOLING:
If unit is X degrees above target temp and set to cool, set alert-timer for 15 minutes.UNIT NOT HEATING:
If unit is X degrees below target temp and set to heat, set alert-timer for 15 minutes.EXCESSIVE RUN-TIME:
If a Place’s unit runs for more than specified minutes by property.HUMIDITY:
If a Place’s humidity exceeds a predefined percentage by property.POTENTIAL MOLD CONDITIONS DETECTED:
If the humidity exceeds predefined percentage by property AND temperature exceeds predefined degrees.
Users can manage their ”Zones” (apartments, buildings) in the “Places” module, including thermostat settings (temperature and humidity thresholds).
Device registration and configuration is done in the “Devices” module.
The Profiles module allows users to create, edit and manage Profiles, which are used to set specific device configurations that can apply to one, some, or all units within the installation as well as specify temperature range for one or all thermostats.ADMIN GROUPS:
Under the Groups section in the Administration module, you can define Groups to allow specific permissions within the Manager Portal. Once a Group is created, you can assign certain Users to a Group and apply that Group’s allowed permissions to the associated User(s).RESIDENT MODULE:
The Residents module allows users to register, manage and assign their residents to a particular unit. Registering a new user triggers the Activation Email, where the resident will receive an email with a link that allows them to set their password for use in the Resident Portal. Assigning a Resident to a Unit allows that resident to be able to control their assigned device via the Resident Portal.RESIDENT PORTAL:
The Resident Portal is used by residents/tenants that have been assigned to a zone defined in the TrustHab Manager Portal. Here the resident can change their thermostat temperature setting and/or mode (cooling, heating or auto), as well as view analytics regarding their unit’s usage statistics.